Shipping

 

$8 Flat Rate Shipping (Australian customers)

Shipping is charged at $8 flat rate for all orders. Australia Post's Parcel Post service is used for shipping all items within Australia. Please allow up to 3 working days for your order to be despatched. 

PLEASE NOTE: THERE ARE CURRENTLY DELAYS ON ALL POSTAL SERVICES DUE TO CORONAVIRUS, YOUR ORDER MAY TAKE LONGER TO GET TO YOU. This is out of my control, sorry. Refer to Australia Post's website for further information.

If you would like to add extra cover (insurance) to your parcel please leave a message at checkout and I can organise this for you at an additional cost.

 

Free Shipping (Australian customers)

You will receive free postage when you purchase products to the value of $99 or more. For multiple orders placed within the same 12hr period with a combined product value of $99 or more - please email your order numbers within 12hrs of your purchase to combine your orders and receive a refund of your shipping costs.  

If you would like to add extra cover (insurance) to your parcel please leave a message at checkout and I can organise this for you at an additional cost.

 

Express Postage (Australian customers)

For orders requiring express post, this option is available at checkout at the rate of $12. Simply select the check box under the shipping method section at checkout. Australia Post’s “Express Post” service will be utilised for this shipping option. Please note, while I do my best to despatch your express shipping orders as quickly as possible, it may take up to 2 working days to despatch, unless prior arrangement has been made. If you require a faster turnaround, please contact me to discuss prior to purchase. PLEASE NOTE: THERE ARE CURRENTLY DELAYS ON ALL POSTAL SERVICES DUE TO CORONAVIRUS, THIS ALSO AFFECTS EXPRESS POST. This is out of my control, sorry. Refer to Australia Post's website for further information.

 

International Shipping

Hello Joy currently offers Tracked shipping to USA, Canada, Singapore and New Zealand. PLEASE NOTE: DUE TO RECENT CHANGES WE CAN NO LONGER OFFER SHIPPING TO THE UK. Customers are currently experiencing longer than normal delays in shipping times of overseas orders due to the Coronavirus pandemic. This is out of my control, sorry.  

 

Free Local Delivery

I currently offer free local delivery service to suburbs within an approximate 5km radius of Holland Park. These include: Coorparoo, Greenslopes, Camp Hill, Norman Park, Seven Hills, Cannon Hill, Morningside, Hawthorne, Carindale, Carina, Carina Heights, Mount Gravatt East, Mansfield, Mt Gravatt, Upper Mt Gravatt, Tarragindi, Greenslopes, Holland Park West, Annerley, Fairfield, West End, South Brisbane, East Brisbane, Woolloongabba and Stones Corner. Simply enter the code BRISLOCAL in the discount code section at checkout to reverse the $6.00 shipping fee.

If you live in Brisbane outside of the 5km radius and wish to collect from me in Holland Park, you are more than welcome - please use the Free Delivery option at checkout and leave a note in the comments to arrange a time.

 

Free Collection

Should you wish to collect your earrings from Holland Park, Brisbane, please select this option at checkout and make contact with me via email to arrange a time and day for contactless collection.